Job Summary
A company is looking for an Associate Engineer to provide MSS support and contribute to service health and operation.
Key Responsibilities
- Serve as a primary responder for Cyber Operations client systems and track configuration issues through resolution
- Act as a point of escalation for other Engineers and provide guidance and mentoring
- Advise on best practices for SIEM and Enterprise Security products and provide remote consulting services
Required Qualifications
- Bachelor's Degree in Information Systems, Security, or Networking, or an Associate's degree with equivalent experience
- 2-4 years of experience in the discipline domain
- General security knowledge and familiarity with TCP/IP networking and protocols
- Experience with ticketing and knowledge base systems for incident and problem tracking
- Training and experience in non-SIEM network security products
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