Behavioral Health Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Behavioral Health.

Key Responsibilities

• Create emotional connections with members to advocate for their health
• Understand member needs and build trusting relationships
• Review member claim history and explain rights and responsibilities

Required Qualifications

• 1+ years of experience in a call center environment
• Experience using Microsoft Office products, specifically Excel, Outlook, and Word
• High School Diploma or GED
• Quiet and secure workspace in the home
• Hardwired internet connection with a minimum speed of 25mbps/3mbps