Bilingual Customer Service Representative

Job Summary

A company is looking for a Bilingual (French) Customer Service Representative.

Key Responsibilities

• Engage with customers, agents, and clients via phone and web to address insurance-related inquiries
• Assist with problem resolution and ensure accurate information is entered into the system
• Process policies and documents efficiently while maintaining productivity and accuracy standards

Required Qualifications

• High school diploma or equivalent required
• At least six months of customer service-related experience
• Fluency in English and Spanish (speaking, spelling, and grammar)
• Must reside and be authorized to work in the United States
• Willingness to work remote while residing within a 50-mile radius of office locations