Bilingual Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Bilingual (Spanish).

Key Responsibilities

• Serve as the first point of contact for customers, delivering exceptional support
• Manage customer inquiries, complaints, and updates to customer profiles
• Coordinate with various departments to ensure customer satisfaction and loyalty

Required Qualifications

• Customer service experience
• Bilingual in English and Spanish
• Bachelor's degree preferred or equivalent work experience
• Ability to handle a high volume of calls and emails
• Experience with filing disputes in accordance with Regulation E