Bilingual Intake Specialist

Job Summary

A company is looking for a Bilingual Intake Specialist to provide legal information and assistance to clients.

Key Responsibilities

• Conduct phone intakes and respond to online requests for legal assistance
• Provide accurate information, referrals, or legal advice under supervision
• Document case facts and prepare files using a case management database

Required Qualifications

• High School/GED Diploma
• Fluency in English and Spanish
• Proficiency in Microsoft Office Suite
• At least 1 year of call center or telephone customer service experience
• At least 1 year of data entry or intake-related experience