Bilingual Patient Coordinator

Job Summary

A company is looking for a Bilingual Patient Coordinator (Remote).

Key Responsibilities

• Serve as the first point of contact for patients seeking medical assistance
• Document patient needs accurately prior to nurse interaction
• Provide compassionate and empathetic support using customized scripting

Required Qualifications, Training, and Education

• High School Diploma or GED required; Associate's Degree preferred
• 1+ years of customer service experience required
• 1-2 years of healthcare experience desired
• Bilingual in Spanish and English is required
• Ability to provide a HIPAA-compliant workspace during training and regular shifts