Bilingual Spanish Contact Center Rep

Job Summary

A company is looking for a Contact Center Representative II - Bilingual Spanish.

Key Responsibilities

• Create exceptional customer experiences and manage inquiries effectively
• Complete a broad range of financial transactions accurately and efficiently
• Support business objectives by meeting individual and team goals

Required Qualifications

• High School diploma or GED
• 1+ years of related experience, preferably in retail customer service or a contact center
• Thorough understanding of Contact Center operations
• Ability to work in a fast-paced environment
• Bilingual in Spanish and English, with the ability to assist customers in both languages