Billing Auditor

Job Summary

A company is looking for a Worksite Billing Auditor I (Remote).

Key Responsibilities

• Handle incoming calls and emails from agency offices, accounts, and policy holders
• Research and resolve billing issues while providing high-quality customer service
• Assist users with the online billing system and participate in phone rotation

Required Qualifications

• High School diploma or GED
• 2+ years of customer service experience; call center experience preferred
• Bilingual (Spanish/English) is a plus
• Insurance experience is a plus
• Ability to work independently and manage time effectively