Business Analyst

Job Summary

A company is looking for a Business Analyst to work remotely in the USA.

Key Responsibilities

• Act as the primary contact for vendor processes and assist User Experience Researchers
• Collaborate with cross-functional teams to create and manage Statements of Work (SOWs) with vendors
• Maintain Key Performance Indicator (KPI) and Service Level Agreement (SLA) trackers and support Business Operation projects

Required Qualifications

• Bachelor's degree required
• Minimum of 2 years of experience in project management or coordination roles
• Experience with vendor management and contract processes
• Proficiency in Google Workspace (Docs, Sheets, Slides)
• Ability to work independently and manage multiple priorities in a fast-paced environment