Job Summary
A company is looking for a Business Systems Analyst - Salesforce Platform.
Key Responsibilities:
- Collaborate with business stakeholders to gather, analyze, and document business and functional requirements for Salesforce implementations
- Act as a liaison between business users and Salesforce technical teams, translating business needs into user stories and functional specifications
- Support Salesforce configuration, customization, testing, and deployment, ensuring data integrity and compliance
Required Qualifications:
- Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field
- 3-5+ years of experience as a Business Systems Analyst, with at least 2 years working directly with Salesforce
- Strong understanding of banking operations, customer onboarding, and compliance processes
- Proven experience translating business requirements into technical solutions
- Familiarity with Agile/Scrum methodologies and tools such as Jira or Confluence
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