California Licensed Senior Care Advisor

Job Summary

A company is looking for a Call Center Representative, Inside Sales.

Key Responsibilities

• Build strong relationships with prospective participants, caregivers, and outreach associates to assist with enrollment
• Support inbound campaigns and educate prospective participants about PACE services and benefits
• Make outbound calls to interested prospective participants and manage follow-up leads

Required Qualifications

• Associate's Degree preferred; or two years of relevant experience may be substituted
• Minimum of one year of experience in tele sales, customer service sales, Medicare, or PACE sales preferred
• Experience using CRM systems (Salesforce or similar)
• Medicare Advantage or PACE experience preferred
• Medi-Cal knowledge preferred