Call Center Representative

Job Summary

A company is looking for a Call Center Representative-SCA.

Key Responsibilities

• Respond to inbound calls regarding eligibility, benefits, claims, and authorization of services
• Resolve customer service or billing complaints and maintain records of interactions
• Educate providers on claims submission and perform follow-up tasks to ensure needs are met

Required Qualifications

• High School Diploma required
• Previous experience with computer applications, such as Microsoft Word and PowerPoint
• Previous customer service-related experience required
• Must live within driving distance from El Paso, TX or Tallassee, FL