Candidate Support Agent

Job Summary

A company is looking for a Candidate Support Agent responsible for assisting prospective employees with inquiries and directing them to the appropriate contacts.

Key Responsibilities

• Field all inbound calls and e-mails, directing them to the appropriate recipients
• Participate in ongoing training and assist in training new employees
• Perform other duties as assigned by management

Required Qualifications

• Bachelor's Degree (preferred) or relevant work experience
• Prior Contact Center experience is required
• Ability to work Monday through Friday with flexibility for weekends
• One year of professional customer service experience is preferred
• Must be self-motivated and disciplined