Job Summary
A company is looking for a Claims Call Centre Representative.
Key Responsibilities
- Manage incoming inquiry calls and ensure a positive customer experience
- Resolve complex claims inquiries and involve others when necessary
- Liaise with clients to exchange information and resolve queries efficiently
Required Qualifications
- High School Diploma or Equivalent
- 6 months or more of customer service experience
- Data entry experience
- Designated workspace free from noise and distractions
- Stable, high-speed internet connection of at least 5 Mbps up and 10 Mbps down
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