Claims Service Associate

Job Summary

A company is looking for a Claims Service Associate to provide customer service support in a corporate environment.

Key Responsibilities

• Handle 40-60 inbound calls daily and make outbound calls for follow-ups
• Assist clients with inquiries regarding disability insurance policies and claims processing
• Ensure compliance with client and state regulations while meeting service goals

Required Qualifications

• Entry-level position with a professional demeanor
• Ability to empathize with client needs and provide satisfactory service
• Demonstrated initiative and willingness to assist others
• Experience in a customer service environment preferred
• Ability to work in a multi-tasking, high-pressure environment