Claims Service Associate

Job Summary

A company is looking for a Claims Service Associate to provide customer service support in a corporate environment.

Key Responsibilities

• Handle 40-60 inbound calls daily and make outbound calls for follow-ups
• Assist clients with disability insurance policies, including updates and inquiries
• Ensure compliance with client and state regulations while meeting service goals

Required Qualifications

• Professional demeanor with a focus on client service
• Ability to comprehend and empathize with client needs
• Initiative and willingness to assist others
• Entry-level position with a contract employment type
• Experience in a customer service environment is preferred