Client Relations Specialist

Job Summary

A company is looking for a Client Relations Representative who will serve as the primary client contact and ensure a high-quality client experience.

Key Responsibilities

• Serve as the primary client contact, ensuring quality client experience
• Develop and maintain productive relationships with clients and carriers
• Project manage the implementation of sold and renewing business services

Required Qualifications

• 3 years of customer service experience
• Experience managing clients
• Prior benefits administration experience (preferred)
• Proficiency in Excel, including formulas and pivot tables (preferred)
• Able to manage changing deadlines and re-prioritization (preferred)