Clinical Training Manager

Job Summary

A company is looking for a Training Manager, Clinical and Retrieval Operations.

Key Responsibilities

• Lead and manage a team of training specialists for onboarding and customer education
• Design and develop training programs tailored to customer needs and contractual obligations
• Ensure training quality and consistency by setting standards and reviewing materials

Required Qualifications

• RN or LPN degree required
• Coding certification required (e.g., CPC, CRC, CCS-P, or equivalent)
• Minimum of 5 years of experience in HEDIS abstraction and risk adjustment coding
• Minimum of 3 years of experience managing HEDIS abstraction in a relevant setting
• Demonstrated expertise in adult learning principles and instructional design methodologies