Collections Support Analyst

Job Summary

A company is looking for a Collections Support Analyst - Group Insurance.

Key Responsibilities

• Support Receivable and Suspense Management for assigned customers
• Resolve Billing Related Customer inquiries through coordination with stakeholders
• Assist with internal projects and manage multiple priorities under tight deadlines

Required Qualifications

• Minimum 2 years of experience in Complex Billing, A/R Reconciliation, and/or Collections
• Minimum 2 years of experience with MS Office, particularly Excel
• Experience with financial issue resolution and client interaction
• Prior experience in Medical/Insurance Billing preferred
• Familiarity with payment allocation software such as Salesforce and FIS