Job Summary
A company is looking for a RN Senior Clinical Quality Consultant Compact Lic CST.
Key Responsibilities:
- Conduct telephonic, patient-centered clinical consults and assessments
- Manage outbound calls for patient education and appointment scheduling
- Document calls and actions taken within core systems and ensure adherence to established protocols
Required Qualifications:
- Active, unrestricted Registered Nurse license with a Compact License
- 4+ years of RN experience, including managed care setting experience
- 2+ years of experience in HEDIS/Star programs and call center experience
- Proficient in data analysis and quality chart reviews
- Solid knowledge of Medicare HEDIS/Stars measures
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