Job Summary
A company is looking for a Computer Operator (Part-Time).
Key Responsibilities
- Resolve basic issues remotely through phone and email support, progressing to more complex issues after training
- Provide comprehensive phone and email support for efficient incident and request resolution
- Document information accurately in the ticketing system and maintain the in-house knowledgebase
Required Qualifications
- Must obtain and maintain a Public Trust Clearance
- High School Diploma or equivalent is required
- Ability to type 35 WPM
- Must have lived in the United States for at least three of the last five years
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