Consult Coordinator

Job Summary

A company is looking for a Consult Coordinator for the 2nd shift in a remote setting.

Key Responsibilities

• Manage requests from client hospitals and physicians to ensure excellence in patient care
• Communicate effectively with hospital clinical staff and Access TeleCare physicians for timely patient care
• Provide Tier 1 technical support and facilitate handoff to Tier 2 IT support as needed

Required Qualifications

• High School Diploma, GED, or Equivalent Certification required
• At least one year of experience in a call center, healthcare, or IT environment
• Proficiency with Microsoft Office programs and communication tools
• Ability to learn software and systems quickly
• Flexibility and adaptability in a fast-paced environment