Contact Center Representative

Job Summary

A company is looking for a Contact Center Representative to join their team in a remote work opportunity.

Key Responsibilities

• Receive and respond to inbound calls from patients
• Schedule onsite appointments and perform data entry
• Fax and scan medical documents along with other administrative tasks

Required Qualifications, Training, and Education

• High School Diploma or Equivalent
• Customer service background preferred
• Ability to type a minimum of 40 words per minute
• Certification in Medical Terminology is preferred