Contact Center Representative

Job Summary

A company is looking for a Contact Center Representative.

Key Responsibilities:

• Achieve a target of 250 outbound calls per day
• Conduct survey calls to members regarding their in-home health risk assessments
• Record and report member feedback accurately into the database

Required Qualifications:

• Must be eligible to work in the United States
• Must have a Windows-based laptop/desktop with video-calling capabilities
• Availability to work a 9-hour shift from 7:00 AM PST to 5:00 PM PST
• Experience in a customer service or call center environment preferred
• Ability to handle high call volumes effectively