Content Strategist

Job Summary

A company is looking for a Content Strategist to enhance user support resources and optimize content for Generative AI.

Key Responsibilities

• Develop, edit, test, and refine Help Center articles and customer support responses
• Create and optimize content for Generative AI integration
• Leverage data analysis to inform content decisions and improve support experiences

Required Qualifications

• Bachelor's degree in English or a related field
• 5+ years of relevant experience
• 2+ years in a technical writing or content strategy role
• 6+ months of experience creating content for Generative AI
• Experience with content management systems (CMS)