Job Summary
A company is looking for a Customer Account Specialist.
Key Responsibilities
- Build and maintain customer relationships through telephone negotiation
- Review and update payment history and debtor information
- Administer collection efforts in compliance with regulations and company policies
Required Qualifications
- Bachelor's degree or equivalent related work experience
- Experience in a call center or customer service environment
- Ability to manage multiple tasks across various systems
- Strong computer aptitude and quick learning ability
- Experience in customer service or collections within a financial environment
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