Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative: Part-Time.

Key Responsibilities

• Answer customer care inquiries via phone, Live Chat, and email in a professional manner
• Assist customers with ticket purchases and event registration questions
• Resolve customer issues related to ticket purchases and maintain accurate records of inquiries

Required Qualifications

• High School diploma or equivalent required
• Minimum of 1 year of customer service experience
• Strong computer literacy and internet savvy
• Ability to learn new tasks quickly and manage multiple tasks
• Fluency in English; knowledge of French and/or Spanish is a plus