Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative to join their team remotely in Washington D.C.

Key Responsibilities

• Handle inbound calls from Members, Clients, and Facilities
• Provide personalized attention and exceptional care to passengers
• Progressively manage a variety of tasks of increasing complexity

Required Qualifications

• Must reside in Washington D.C
• 1 year of Call Center experience
• 6 months of Customer Service experience
• Basic typing/computer experience with excellent navigational skills
• High-speed Internet access and a quiet workspace for taking calls