Customer Relations Coordinator

Job Summary

A company is looking for a Customer Relations Coordinator I to provide one-touch resolution to customer inquiries and issues.

Key Responsibilities

• Serve as the primary contact for customer inquiries and complaint resolution
• Address customer issues during the sales and post-sale cycle to ensure satisfaction
• Collaborate with operations to communicate commitments and status to customers

Required Qualifications

• High school diploma; some college coursework preferred
• 2+ years of experience in Customer Service/Sales Support or a similar role
• Strong people and phone skills
• Basic understanding of customer relationship management
• Accurate data entry and general computer skills