Job Summary
A company is looking for a Customer Relations Coordinator I to provide one-touch resolution to inquiries, complaints, and issues.
Key Responsibilities
- Serve as the primary contact for customer inquiries and complaint resolution
- Address customer issues throughout the sales cycle to ensure high satisfaction
- Collaborate with operations to communicate commitments and status to customers
Required Qualifications
- High school diploma; some college coursework preferred
- 2+ years of experience in Customer Service/Sales Support or a similar role
- Strong people and phone skills
- Basic understanding of customer relationship management
- General computer skills and ability to learn product knowledge quickly
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