Job Summary
A company is looking for a Customer Service Agent to provide exceptional support to clients across various regions.
Key Responsibilities
- Ensure clients have a positive experience in all communications
- Deliver outstanding customer service via phone and online chat
- Manage customer service applications and update knowledge bases weekly
Required Qualifications
- Previous experience in a client service position, preferably remote
- Ability to communicate effectively with clients in English
- Detail-oriented and checklist driven
- Experience with online applications such as Zowie and Shopify is a bonus
- An interest or background in natural health industries is a bonus
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