Customer Service Agent

Job Summary

A company is looking for a Customer Service Agent to provide exceptional support to clients across various regions.

Key Responsibilities

• Ensure clients have a positive experience in all communications
• Deliver outstanding customer service via phone and online chat
• Manage customer service applications and update knowledge bases weekly

Required Qualifications

• Previous experience in a client service position, preferably remote
• Ability to communicate effectively with clients in English
• Detail-oriented and checklist driven
• Experience with online applications such as Zowie and Shopify is a bonus
• An interest or background in natural health industries is a bonus