Customer Service Agent

Job Summary

A company is looking for a Customer Service Agent - Remedy On-Call (Full Time).

Key Responsibilities

• Answer incoming client calls, take messages, and verify information
• Schedule patient appointments as requested
• Dispatch calls to the appropriate medical practice following proper protocol

Required Qualifications, Training, and Education

• High school diploma or equivalent (preferred)
• Ability to work independently and as part of a team
• Strong computer skills and ability to type 35-40 wpm
• Must have a high-speed internet connection and a suitable computer setup
• Flexibility to work weekends and holidays as needed