Customer Service Associate

Job Summary

A company is looking for a Customer Service Associate IV.

Key Responsibilities

• Manage backlog and open orders, communicating late deliveries to customers and internal teams
• Investigate credit and debit requests and issues to process necessary adjustments
• Answer technical queries from customers and provide alternative solutions using available resources

Required Qualifications

• 4 or more years of related work experience
• High school diploma or equivalent
• Completion of an AA degree or equivalent is preferred