Job Summary
A company is looking for a Customer Service Associate in the Customer Service Center.
Key Responsibilities
- Respond to and resolve customer requests related to bank products and services
- Contact potential customers and provide professional support to enhance customer relationships
- Collaborate with other departments to address customer issues and improve service processes
Required Qualifications, Training, and Education
- High school diploma or GED required
- Minimum of one year of customer service experience required; experience in banking preferred
- Previous contact center experience preferred
- Previous sales experience preferred
- Ability to work a flexible schedule, including non-traditional hours
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