Customer Service Associate

Job Summary

A company is looking for a Customer Service Phones Associate to join their Customer Service Team.

Key Responsibilities

• Answer phones in a friendly and professional manner
• Process customer orders, changes, and returns according to established policies and procedures
• Handle and resolve customer complaints while recording details of inquiries and comments

Required Qualifications

• Bachelor's degree
• Customer-oriented mindset
• Ability to remain calm during escalated situations
• Ability to work remotely, both independently and on a team
• Stable internet connection and hardwire connection