Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Resolve customer issues related to services via phone and email
• Assist customers with online portal access and schedule appointments
• Educate customers on available services and maintain HIPAA compliance

Required Qualifications

• Reliable high-speed internet and a designated workspace for remote work
• High School Diploma or GED equivalent
• Prior Call Center experience
• Proven experience troubleshooting technology
• Strong customer service orientation