Customer Service Representative

Job Summary

A company is looking for a Part-Time Customer Service Representative (Remote - FL/GA/TX).

Key Responsibilities

• Develop a comprehensive understanding of processes, procedures, and tools related to the business model
• Manage an assigned caseload and work with members, brokers, providers, and vendors
• Participate in process improvement projects and ensure compliance with operational and regulatory standards

Required Qualifications

• 1+ years of experience in a high-volume or customer-focused setting
• 1+ years of healthcare experience
• High school diploma or GED