Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Maintain relationships and favorable contacts with assigned accounts
• Receive, document, coordinate, and complete business transactions and requests accurately and timely
• Coordinate on-time delivery of products and services

Required Qualifications

• Minimum of one (1) year of Customer Service experience required
• High School Diploma or General Education Degree (GED)
• Basic understanding of telephony concepts, practices, and procedures
• Experience with MS Office Suite
• Ability to coordinate with various levels of management within different functional areas