Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Client Services, Health.

Key Responsibilities

• Handle incoming client calls, emails, and support tickets related to website assistance
• Perform basic website content updates and conduct outbound client calls for various purposes
• Advise clients on their web presence and ensure quality assurance for client requests and new product releases

Required Qualifications

• Typically 1 or more years of related experience
• General education, vocational training, and/or on-the-job training
• Telephone-based client support or customer service experience
• Basic HTML knowledge (recognition level only)
• Proficient in Microsoft Office