Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative who will assist customers remotely.

Key Responsibilities:

• Responds to internal and external inquiries within stated service level agreements
• Manages incoming contacts regarding customer questions, complaints, and general inquiries
• Analyzes, researches, and resolves problems and discrepancies for member accounts

Required Qualifications:

• 2 years of customer service, call center, or relevant experience
• Only candidates residing in the United States will be considered for this position