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Customer Service Representative

6/12/2025

Not Disclosed

Job Summary

A company is looking for a Customer Service Patient Liability Rep I.

Key Responsibilities
  • Handle and resolve incoming customer inquiries and concerns to provide a seamless experience
  • Follow up on and collect outstanding guarantor balances through outbound phone contact
  • Provide financial counseling resources to patients, guarantors, and healthcare facilities when necessary
Required Qualifications
  • High School diploma or GED equivalent
  • One year of related healthcare experience
  • No specific licensure or certification required by law
  • Clear understanding of Customer Service and Patient Liability Services' impact on Revenue Cycle operations
  • Preferred: Associate's or Bachelor's degree from an accredited university

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