Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist to work remotely in Ohio.

Key Responsibilities

• Handle a high volume of inbound customer inquiries and assist with orders and accounts
• Provide personalized customer experiences and promote additional products during interactions
• Report to a Customer Service Supervisor and maintain a distraction-free work environment

Required Qualifications, Training, and Education

• Must reside in Ohio
• Ability to navigate multiple systems and screens while assisting customers
• Available to work weekends, holidays, and additional hours as needed
• Complete a six-week paid training program with full attendance required
• Maintain necessary system requirements, including a compatible computer and high-speed internet connection