Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist.

Key Responsibilities

• Process, navigate, and research unemployment insurance claims
• Answer incoming calls and assist customers with complex issues
• Research information in databases to resolve customer inquiries

Required Qualifications

• Must be a current resident living in the United States
• High school diploma or equivalent required
• Must pass a criminal background check
• Experience working in a team environment
• Ability to work at least 20 hours per week