Customer Success Associate

Job Summary

A company is looking for a Customer Success Associate.

Key Responsibilities

• Oversee implementation of the platform for clients
• Maintain ongoing relationships with clients using the platform
• Provide training and respond to customer inquiries through various communication channels

Required Qualifications

• Minimum 1 year of experience in customer success or customer experience
• Bachelor's degree
• Solid understanding of trading and cryptocurrency
• Proficient with Asana and Google apps
• Experience using AI tools