Customer Success Engineer

Job Summary

A company is looking for a Customer Success Engineer to provide technical support and solutions to customers.

Key Responsibilities

• Deliver exceptional customer experiences by providing timely and effective support
• Proactively troubleshoot and resolve complex technical issues related to JavaScript, APIs, and front-end code
• Guide customers through the configuration and optimization of their use of the company's products

Required Qualifications

• 3 - 5 years of experience in client-facing technical roles
• Experience with reading, writing, and debugging JavaScript or similar programming languages
• Proficient in web technologies and frameworks
• Hands-on experience with APIs and debugging tools
• Familiarity with digital marketing and web analytics platforms