Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager to cultivate client relationships and manage projects.

Key Responsibilities

• Build and maintain long-term relationships with client stakeholders
• Oversee implementation and adoption of learning solutions, ensuring successful delivery
• Identify upselling opportunities and present data-driven insights to clients

Required Qualifications

• 3-5 years in a client-facing role, preferably in consulting or SaaS
• Proven ability to manage client relationships and drive account growth
• Proficiency in Excel and PowerPoint for presentations and data analysis
• MBA preferred or equivalent experience with strong business acumen