Customer Success Specialist

Job Summary

A company is looking for a Customer Success Specialist - Northeast.

Key Responsibilities

• Develop deep knowledge of products and processes to maximize customer value
• Lead customer onboarding and provide ongoing training for success
• Conduct account reviews to identify growth opportunities and mitigate retention risks

Required Qualifications

• Bachelor's degree or equivalent experience
• 1+ years of experience in a customer-facing role in a technology-driven environment
• Strong analytical skills for interpreting and presenting data insights
• Ability to establish trust with customers
• Highly curious and adaptable to new challenges