Customer Support Associate

Job Summary

A company is looking for a Customer Support Associate I.

Key Responsibilities

• Manage a steady volume of inbound customer inquiries through email and phone
• Work cross-functionally with internal and external partners to resolve customer issues
• Provide best-in-class customer service while managing caseload and following up with customers

Required Qualifications

• 1+ years of experience in a customer-facing role or relevant college experience
• Passion for serving customers
• Strong organizational skills to manage multiple tasks and deadlines
• Ability to remain composed in high-stress situations
• Willingness to learn and grow within the company