Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative (Remote in Mexico).

Key Responsibilities

• Provide top-tier technical support via chat and email to customers
• Build and maintain lasting customer relationships
• Help improve technical documentation and internal knowledge base

Required Qualifications

• Fluent in English and Spanish
• Basic technical skills with a strong desire to learn
• Ability to work independently as a self-starter
• Adaptability and resilience in a fast-paced environment
• Team player with a collaborative mindset