Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative.

Key Responsibilities

• Handles inbound customer calls and emails
• Resolves and responds to customer disputes and inquiries
• Develops and maintains positive customer relationships

Required Qualifications

• Experience in customer service or support roles
• Ability to exercise independent judgment within set guidelines
• Focus on customer retention and satisfaction
• Willingness to perform additional duties as assigned
• Familiarity with handling customer inquiries and follow-ups